Shipping policy

Shipping Policy

Processing Times:

• All orders are processed within 1-2 business days.
• Orders are shipped out twice a week, on Mondays and Thursdays.

Shipping Days:

• Packages are dispatched every Monday and Thursday.
• Orders placed by 12:00 PM on Monday or Thursday will be shipped out the same day.
• Orders placed after 12:00 PM on Monday will be shipped out on Thursday.
• Orders placed after 12:00 PM on Thursday will be shipped out on the following Monday.

Shipping Methods:

• We offer a variety of shipping options to meet your needs. The available shipping methods and costs will be displayed at checkout.
• Standard shipping typically takes 3-7 business days, depending on your location.
  

Shipping Rates:

• Shipping rates are calculated based on the weight of your order and your location.
  

Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with tracking information.
• You can track your order using the provided tracking number on the carrier’s website.

Shipping Delays:

• While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as inclement weather, holidays, or carrier delays.
• If your order is delayed, we will notify you as soon as possible.

Damaged or Lost Packages:

• Double check the address before you place your order is complete. If you put the wrong address we are not responsible for your package being delivery to the wrong address.
• If your package arrives damaged, please contact our customer service within 7 days of receipt with photos of the damage.
• If your package is lost in transit, please contact us, and we will work with the carrier to resolve the issue.

Customer Service:

• If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at [Customer Service Email] or [Customer Service Phone Number].

Thank you for shopping with us!